JOB DESCRIPTION
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A. Job information:
Position : Sales admin
Report to : Branch Manager
Coordinates with : Medical Sales Team and Logistic, accountant team
Place of work : Charles Wembley / Tan Long 14/7A Thân Nhân Trung, P.13, Q. Tân Bình
Hour of work : As company policy. Work over time as job’s requirement.
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B. Principle Accountabilities:
Support Branch Manager and the whole HCM Medical Sales Team in admin works and sales activities in order to maximize efficiency of sales and marketing activities of sales team, provide the best quality service to clients.
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C. Responsibility:
1. Take care instrument tender/project/quotation/logistic:
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Monitor and support instrument tender/instrument projects from start to end.
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Check tender information, arrange documents for tender as normal requirements. Manage and filling tenders.
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Tracking quotations and contracts: support sales to prepare, deal with clients, send, filling.
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Support document for logistic declare goods
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Keep track all document issue under SAP systems.
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Handle import license of medical device
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Data management: update and manage all customer data, relating report formats…
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All task related (if any)
2. Do regular reports to Branch Manager:
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Sales report and forecast to Branch Manager.
3. Daily supports - Customer service:
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Enhance customer relationships: visit, promotions, sample, gift, flowers…on special occasion birthday, opening…).
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Request and tracking client’s entertainments as per regulation and requested.
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Receiving orders, notes, messages, complaints...and hands to person in charge.
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Connect and coordinate all relevant teams as service, operation team to solve complaints from clients and follow up:
o Product, price
o Trouble shoot plan and quality
o Contract term, payments
o Shipping and delivery.
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Prepare, manage catalogue, control and arrangement as team requirement.
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Track and remind payment as contract by requested or by contracts.
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Report by assignment (Cash advance, expense report, payment request …)
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Support to sales team as per requested.
4. Admin support:
+ Events handling as unit plan and team plan for clients, and also internal sales team.
+ Translation (if any), expense requests, document in-out…
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Competencies Requirement:
· Female, from 24-26 years old. Bachelor of economics/business administration Colleges/University.
· At least 01 year of working experience as sales secretary/sales assistant/sales support in medical device/pharmaceutical business. Experience with tender is preferred.
· Good business acumen & service mind; very good interpersonal, communication & problem solving skills.
· Smart, dynamic, positive open minded, good team works spirit.
· Good sense of details and organized work approach, patient person.
· Ability to work in emergency case or under pressure, arrange events, administration.
· Good English in communication, writing and reporting.
· Good MS Office: Excel, Power Point. Prefer the person who can use Corel, Photoshop.
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Benefits:
+ Lunch at company by company’s chef.
+ Opportunities to be trained in the professional environment to maximize your potential
+ Young team mates, dynamic working environment
+ Medical, annual leaves: as regulation of Vietnam’s
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Contact:
+ For any enquiries and application, please send to app@charleswembley.com.
+ Deadline for the application: 2 June 2022.
Please note that this is a first come first serve position and we might close the deadline sooner if we find the appropriate person.